Privacy Policy

TERMS AND CONDITIONS

SMS Privacy Policy

The Blueline Law Firm values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.

Types of Data Collected

When you communicate with The Blueline Law Firm via SMS, we may collect information such as:

• Your phone number

• The content of your messages

• Date and time of communications

• Your responses to our inquiries

This information is used solely for the following purposes:

• Responding to your legal inquiries

• Providing client support and case updates

• Scheduling appointments and consultations

• Sending important legal notifications

• Maintaining attorney-client communications

We will not use your SMS data for any other purpose without your written consent.

Protection of SMS Data

The Blueline Law Firm employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated

to ensuring the confidentiality and integrity of your SMS communications in accordance with attorney-client privilege and professional standards.

Disclosure of SMS Data

The Blueline Law Firm does not disclose SMS contact or content data to third parties unless:

• Required by law or court order

• Necessary to protect the rights, property, or safety of The Blueline Law Firm, its clients, or others

• You provide explicit written consent

• Required for legal representation purposes with your authorization

Your Rights

You have the right to:

• Access, correct, or delete your SMS contact or content data, except where retention is required by law

• Opt out of SMS communications at any time

• Request information about how your data is being used

• File complaints regarding our data handling practices

For assistance or to exercise your rights, please contact us at the information provided below.

Retention Policy

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements.

For legal and regulatory purposes, the law requires us to keep basic information about our clients (including Contact, Identity, Financial and Transaction Data) for seven years after they stop being clients, or as otherwise required by Florida Bar regulations.

In some circumstances, we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice

to you.

Changes to this SMS Privacy Policy

The Blueline Law Firm reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

SMS Terms and Conditions

By opting in to receive SMS messages from The Blueline Law Firm, you agree to the following:

• Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our legal services and client representation.

• Types of SMS Communications

By opting in, you may receive SMS messages related to:

• Appointment confirmations and reminders

• Case status updates

• Important legal deadlines

• Document requests and confirmations

• Billing and payment notifications

• General legal service communications

• Message Frequency

Message frequency may vary depending on the type of communication and your specific legal matter. You may receive up to 5 messages per week related to appointments, case updates, billing, and other legal service communications. Frequency may increase during active legal proceedings or urgent matters.

• Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may differ for domestic or international messages. The Blueline Law Firm is not responsible for any charges from your wireless provider.

• Opt-In Methods

You may opt in to receive SMS messages from The Blueline Law Firm in the following ways:

• By submitting our online contact form at https://www.tbllf.com/contact

• By filling out a paper intake form during consultation

• By texting us first at (888) 611-9511

• By providing verbal consent during phone consultations or in-person meetings

When obtaining verbal consent, we ensure the client is aware of and agrees to receive messages via SMS for legal service communications, case updates, and appointment scheduling, in compliance with communication and privacy guidelines.

• Opt-Out Instructions

You can opt out at any time by replying "STOP" to any SMS message. Alternatively, contact us directly at Intake@tbllf.com or call us at (888) 611-9511.

• Help

If you are experiencing any issues, reply with the keyword "HELP" or contact us directly at Intake@tbllf.com or call us at (888) 611-9511.

• Additional Options

If you do not wish to receive SMS messages, you can choose not to provide your mobile number or decline SMS communications during our intake process.

• Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our website at https://www.tbllf.com/

• Message frequency may vary depending on your legal matter and service needs.

Contact Information

If you have questions or concerns regarding this SMS Privacy Policy, SMS Terms and Conditions, or our privacy practices, please contact us:

The Blueline Law Firm

1645 Palm Beach Lakes Blvd Suite 1200

West Palm Beach, FL 33401

Phone: (888) 611-9511

Fax: (561) 892-3330

Email: Intake@tbllf.com Website: https://www.tbllf.com/

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM Closed on Court Holidays

Last Updated: September 2025